FAQ
what are fungi?
fungi (mushrooms) form a biological kingdom distinct from plants and animals. we use concentrated formulas obtained through double extraction to preserve their key bioactive compounds.
are your products organic?
yes. our extracts are ECOCERT certified.
are your products alcohol-free?
yes. our extracts are guaranteed alcohol-free, with no residual alcohol.
are your products made in France?
yes. our fungi are cultivated and formulated in France, with the utmost care and rigorous quality controls.
are your products vegan?
yes. all our formulas are 100% plant-based and contain no animal-derived ingredients.
when should i take my fungi?
ideally in the morning, on an empty stomach. waiting 10 to 30 minutes before eating can help optimise absorption.
how should i take my fungi?
in a glass of room-temperature water. avoid hot beverages.
why do I need to avoid heat (< 40°c)?
some bioactive compounds are sensitive to heat. above approximately 40°c, their stability may be altered.
how long should i take my fungi?
regular use over approximately 8 weeks (2 months) is generally recommended. please note each body is unique.
can i combine several fungi?
yes, up to 3 at a time.
who can take fungi?
everyone. in case of known allergies, pregnancy, breastfeeding, medical treatment or for young children, prior advice from a healthcare professional is highly recommended.
is this medicine?
no. these are dietary supplements. they do not replace medical treatment or a balanced diet.
how should i store the products?
in a cool, dry place (15 - 20°c) and away from direct light. a slight sediment is natural. shake gently before use. when properly stored, quality is maintained for up to 6 months after opening.
how can i track my order?
a tracking email is sent once your order has been dispatched.
what are your delivery times?
delivery takes 2 - 5 working days within France. details by region are provided at checkout.
where do you ship?
we ship worldwide.
do you accept returns?
for hygiene reasons, only unopened products may be returned within 14 days. please contact us before any return.
how can i contact you?
if you have any questions, please write to us at contact@fungastique.com.